Delivery & Returns
Shipping:
We offer free UK shipping and great international shipping rates for the rest of the world.
We use DHL courier service to deliver the majority of our customer parcels and ADDISON LEE for same or next day delivery in London.
Duties & Taxes
All UK & EU prices include 20% VAT.
Orders shipped outside of UK and EU will be subject to duties and taxes upon receipt. These can be reviewed at checkout where you will see the guaranteed final all-inclusive price.
Free & Easy Returns
We offer a free refund or exchange within 14 days of the delivery date; item(s) must be in their unused, undamaged, original condition and packaging with all of the product tags attached, any related accessories and/or instruction booklets included.
We will schedule the return of your item(s) through our courier service. Please contact us at contactus@sevdalondon.com.
Shop Safely:
We are committed to ensuring that your shopping experience is safe, simple and secure. Our system protects your details including your credit card numbers, your name and your address, and supports both Verified by Visa and MasterCard SecureCode™ for internet transactions. We are compliant with the Payment Card Industry Data Security Standard (PCI DSS).